Support
How can we help?
Questions about your account, the map, or a rating? Start here — most answers are below, and a real person reads every email.
Email support
hello@thetipsyapp.com — we reply within 2 business days.
Privacy & data requests
privacy@thetipsyapp.com — deletion, access, and correction.
Common questions
The map isn't showing spots near me+
Make sure location access is enabled for The Tipsy App in your device settings. Without it the map defaults to a statewide New Jersey view — you can still pan and search normally.
How do I rate a restaurant?+
Open the restaurant from the map or the list, tap Rate, and pick your score. You can only rate spots you've actually been to, and you can edit or delete your rating later from the Me tab.
My review disappeared+
Reviews can be removed if they break our content rules — no paid reviews, harassment, or off-topic posts. Email us and we'll explain what happened.
How do I suggest a restaurant?+
Use Contact The Critic in the app or email us with the name and town. We check every suggestion, but the critic has to eat there before it lands on the map.
How do I delete my account?+
Me → Settings → Delete account. Your profile, ratings, and saved spots are deleted or anonymized within 30 days.
A listing has the wrong hours or address+
Listing details come from third-party place data. Report it from the restaurant page and we'll correct it.
Still stuck?
Send us the town, the restaurant, and a screenshot if you have one — it makes fixing things much faster.
Contact The CriticSee also our Privacy Policy and Terms of Service.